Shipping policy


  1. www.chiaradaverio.com carries out shipments worldiwde: FREE SHIPPING SERVICE.
  2. www.chiaradaverio.com will only deliver to the user's address, provided at the time of purchase.
  3. Delivery is made, generally within 7 working days, or, if no delivery date is specified, within the timeframe estimated at the time of selecting the delivery method and, unless force majeure (e.g. war, health emergencies, etc.) makes it impossible to complete the delivery.
  4. If it is not possible to carry out the delivery, the goods will be sent to the courier warehouse. In such a case, notice will be left specifying the place where the goods are located and how to arrange a new delivery.
  5. If the customer cannot be present at the place of delivery at the agreed time, shall promptly notify the forwarding agent, who shall contact him again in order to agree on a new delivery date.
  6. If the delivery cannot take place due to causes not attributable to us, we will assume that you intend to terminate the contract thirty days after the date on which the order is available for delivery.
  7. Following the termination, the amounts will be returned, with the exclusion of any additional costs deriving from the choice of a delivery method which is different from the ordinary method offered, without unjustified delay and, in any case, within 15 days from the date of termination of the contract. Transport resulting from the termination of the contract could give rise to additional costs that will be borne by the buyer.
  8. Shipping costs are charged to the buyer and are made clear at the time the order is placed.
  9. Orders outside European Union: all orders destined for a country outside the European Union may be subject to customs and import duties. The Company has no control over these charges and can not advise the Customer regarding the related amount, as customs policies and import duties vary widely from country to country. By concluding a transaction on this store, each Customer accepts the aforementioned conditions and all customs fees will be charged to the Customer according to the regulations of the country of destination.